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Important Shipping Notice

Potential Canada Post Strike

Due to the possibility of a Canada Post strike later this month, we are proactively adjusting our shipping plans to avoid delays and ensure you continue receiving your orders without interruption.

Effective May 12, 2025, all Avon orders currently fulfilled by Canada Post will be temporarily redirected to alternative couriers, including Planète Courier, Purolator, and local delivery partners. This change is being made to prevent packages from being held at warehouses during a potential service disruption.

⚠️ If your current shipping address is a PO Box or located in a remote area, we kindly ask that you update your address to a deliverable street address no later than May 11, 2025, prior to placing your next Avon order to help us ensure successful delivery.

Please note:

  • Some alternative couriers may not provide tracking numbers.

  • A delay of 1 to 2 business days may occur as we transition.

  • For shipping details, we recommend contacting the Care Center via the “Contact Us” section on our website 3 business days after your order has shipped.

Once the Canada Post situation is resolved, we will promptly return to our usual shipping methods.

We truly appreciate your understanding and cooperation as we work to maintain smooth service during this temporary period.

Shipping

Shipping map

Shipping Information

For orders shipped directly to you:

  • All items in your order must be sent to a single “ship to” address
  • In-stock items ship every Tuesday and Friday
  • We will send an email to the email address on file with the following:
    • Order billing details
    • Unavailable items (if applicable)
    • Tracking details
  • Your credit card will be billed ONLY for the items shipped
  • A valid Canadian address is required

Please note: We do not ship to third party shippers.

 

Shipping Timeframes

  • Orders at every start of campaign must be submitted by Thursday morning 10:30 AM ET to be shipped on Friday.
  • Orders of the mid-week campaign must be submitted by Monday at 6:00am ET for Tuesday shipment or Thursday morning, 10:30 AM ET to be shipped on the Friday.
  • Orders on the last days of the campaign must be submitted by Monday at 6:00am ET for Tuesday shipment or no later than Tuesday 11:59 PM ET to be shipped on the Friday.

 

Shipping & Handling Charges

Free shipping is available to customers with an Avon.ca account, including those who shop with an Ambassador, and place an order in which the merchandise total is $60 or over before taxes.

  • No coupon code is required

 

Shipping fees for guests and for customers with an Avon.ca account, including those who shop with an Ambassador, and place orders in which the merchandise total is less than $60 is $10.95.

 

Shipping fees for customers without an Avon.com account are based on order amounts:

Order Total:              Shipping Fee: 
Up to $149.99             $10.95
$150 - $299.99           $13.95
$300 - $499.99          $21.95
Over $500                  $23.95

 

International Orders

We regret that we are unable to ship orders outside Canada on Avon.ca.

To purchase Avon products in the United States, please click here.

 

Taxes

The appropriate taxes (based on the “ship to” location) will be added to your order. An estimated dollar amount will appear on your ordering screen. The actual tax amount will appear in the Shipping Confirmation email sent to you once your order has shipped.

Taxes are based on the subtotal including shipping.