Important Shipping Notice

Canada Post Strike

Effective September 25, 2025, all Avon orders currently fulfilled by Canada Post will be temporarily redirected to alternative couriers, including Planète Courier, Purolator, and local delivery partners.

⚠️ If your current shipping address is a PO Box or located in a remote area, we kindly ask that you update your address to a deliverable street address immediately, prior to placing your next Avon order to help us ensure successful delivery.

Please note:

Some alternative couriers may not provide tracking numbers.
A delay of 1 to 2 business days may occur as we transition.
For shipping details, we recommend contacting the Care Center via the “Contact Us” section on our website 3 business days after your order has shipped.

Once the Canada Post situation is resolved, we will promptly return to our usual shipping methods.

We truly appreciate your understanding and cooperation as we work to maintain smooth service during this temporary period.

Shipping

Shipping Information

For orders shipped directly to you:

All items in your order must be sent to a single “ship to” address
In-stock items ship every Tuesday and Friday
We will send an email to the email address on file with the following:
- Order billing details
- Unavailable items (if applicable)
- Tracking details
Your credit card will be billed ONLY for the items shipped
A valid Canadian address is required

Please note: We do not ship to third party shippers.

Shipping Timeframes

Orders at every start of campaign must be submitted by Thursday morning 10:30 AM ET to be shipped on Friday.
Orders of the mid-week campaign must be submitted by Monday at 6:00am ET for Tuesday shipment or Thursday morning, 10:30 AM ET to be shipped on the Friday.
Orders on the last days of the campaign must be submitted by Monday at 6:00am ET for Tuesday shipment or no later than Tuesday 11:59 PM ET to be shipped on the Friday.

Shipping & Handling Charges

Customers

Free shipping is available to customers whose merchandise total is $60 or more.

No coupon code is required

Shipping fee for customers who place orders in which the merchandise total is less than $60 is $10.95.

International Orders

We regret that we are unable to ship orders outside Canada on Avon.ca.

To purchase Avon products in the United States, please click here.

Taxes

The appropriate taxes (based on the “ship to” location) will be added to your order. An estimated dollar amount will appear on your ordering screen. The actual tax amount will appear in the Shipping Confirmation email sent to you once your order has shipped.

Taxes are based on the subtotal including shipping.